Tag: experience

Too much talking, not enough documenting

November 18, 2011 / / 0 Comments

I took this photo for several reasons: to show a sidewalk reconstruction project that forces people to walk in the street; to show that people bicycling will advance from where I took this photo to the location across Grand Avenue to get a “head start” on cycling across Halsted Street to Milwaukee Avenue. 

Or doing.

I talk to a lot of people about cycling in Chicago and they’ve good stories to share. Stories about positive experiences they’ve had, about negative experiences, or of problems they’ve seen others encounter. I always encourage people to do something about this experience. My advice almost always involves them documenting it in some way; things like reporting a bike crash to the police, even afterwards, or taking a photo of a major pothole. I might suggest they write down their thoughts to share privately with close friends. Or it might be as simple as calling 311 to report an abandoned bike.*

There are lots of things that we want to change. Keeping track of what they are can help focus energy on making that change happen. (That’s why I carry my camera with me at all times outside my home.) One way I’ve started to document and share is by writing about the good and “needs improvement” parts of Chicago transportation on my new blog, Grid Chicago.

If you cycle in Chicago, I implore you to attend the Streets for Cycling planning meetings – the first one is December 10th – so you can express your concerns and desires. There are one hundred other ways to be involved in supporting a change in Chicago, and I might be able to link you one you’re interested in.

Note: The CTA has started several online efforts to collect feedback from and communicate with customers, but they’ve always collected feedback through their email address, feedback@transitchicago.com, where they always respond. These new efforts are Facebook, Budget Ideas, and Twitter.

Let’s do this for bike crashes: I guess I’ll start a bike crash documentation project right now (January 5, 2012). Write up a report and share me a link, or leave a comment on one of these pages:

Another person bicycles across Grand Avenue to get that head start. 

*These are all things I do, but I encourage everyone to think creatively and do what interests them.

Weighting people’s experiences in route choice

March 6, 2011 / / 0 Comments

An iPhone app is not a substitute for a paper map*, good signage on your bikeway network, or someone just telling you, “Turn right on Church, right on Chambers, left on Reade” to get to the bike shop where you left your water bottle.

At the bike shop I asked about how to get to the Williamsburg bridge so I could go “home” to Brooklyn. After looking at the map, he said, “Oh, take Grand.” -He then told me how to get to Grand.

The Williamsburg bridge. I took this one even though the Manhattan bridge was probably closer to my “home” because I hadn’t yet ridden on it!

I did. It worked. It was excellent. I even passed by the Doughnut Plant (which I had forgotten about visiting).

Doughnut Plant makes really tasty donuts. I wouldn’t get them too often, though, because each one costs $3.

Not only did I receive a “tried and true” route suggestion, I got it faster than any automated route devising device would have generated one.

Each month I’m asked by people how to get somewhere in Chicago. We have so many resources these days but we often still rely on the spoken interaction to get us to our destination.

*I’ve read or heard people suggest that “someone should make” an app that puts the bike map on their smartphone. I don’t think this app would be very useful or easy to use. But a paper map is both – and almost always free.