Category: Urban Design

Pervasive Divvy station maps offer big opportunity to show people around Chicago, but need major changes

August 12, 2013 / / 8 Comments

A man looks at one of the first five stations installed, at State and Randolph (but the board says State and Lake). 

Navigation maps on Divvy bike sharing stations will be placed at 400 locations around the city. A map this pervasive, to be read and interpreted by hundreds of thousands of locals and visitors to Chicago (including people who will never use Divvy), should have a design that communicates good routes to ride, and important places like train stations, nearby Divvy stations, points of interest, and where to find places to eat or be entertained.

The design of the maps on the station boards needs to be improved. The first issue I noticed in June is that streets and alleys are given equal significance in their symbology, possibly confusing people on which route to take. The map should strip alleys, offering room for more info on the map, like useful destinations. It may be easier for some to locate the Art Institute of Chicago as a labeled, light-gray block instead of trying to locate its address on the map (nigh impossible). When one locates the destination, one can more easily locate the nearest Divvy station.

The map at North/Clybourn’s station (actually on Dayton Street) covers a large portion of the map with the “you are here” label and lacks the connection between North Avenue and Goose Island. 

I’ve noticed that the “you are here” labels cover up train station markers/labels, and the loop elevated tracks are missing (a common reference point for Chicago). It takes a moment to realize that the white text is labeling the CTA stations and not the nearby Divvy stations. It’s unclear where “you are here” points to, until you realize that it’s at the center of the blue 5-minute walking circle. Dearborn Street is symbolized as a bike lane, but not labeled as a street. Clark Street and State Street are doubly wide, but the meaning of that is unknown. The legend is useful to distinguish bike lane types but is placed far from the map, at the bottom of the board.

Here are other areas where the boards and maps should be redesigned:

  1. The “service area” map has low utility in its current form as it’s not labeled with streets, points of interest, or a time or distance scale. It appears as a reduced-boundary blob of Chicago. It could be improved if it communicated “this is where you can go if you take Divvy” and label streets, train stations, and points of interest at the edge of the service area. 
  2. The 5-minute bike ride map is nearly identical to the 5-minute walk map, but smaller. The 5-minute walk map should be made larger and integrate the now-eliminated 5-minute bike ride map.
  3. Much of the text is unnecessarily large. The CTA station labels are so large in comparison to the streets that it’s not clear where on the block the stations are located. CTA stations are labeled but the train routes aren’t always shown (Loop stops are just gray); it’s not even clear that they’re CTA stops.
  4. The purpose of the blue circle isn’t labeled or clear: the larger map, titled “5 minute walk”, shows a large map but there’s a blue circle – is the blue circle or the square map the 5-minute edge? The connection between the title and the blue circle could be tightened by using the same color for the text and the circle or by wrapping the text around the circle path.
  5. The map, which is likely to serve as a neighborhood “get around” and discovery map for tourists, and even locals, lacks basic info: there are absolutely no destinations marked, no museums, parks, etc.
  6. The bike lane symbology doesn’t match the Chicago Bike Map, which uses blue, purple, orange, and red to denote different bike lane types, and hasn’t used green for at least seven years. The use of green makes them look like narrow parks.
  7. The map designers should consider placing the city’s cardinal grid numbering system to enable readers to find an address.
  8. North/Clybourn’s Divvy station map lacks a bikeable connection from North Avenue to Goose Island via the Cherry Avenue multi-modal bridge. The maps should be reviewed for street network accuracy by people who live and ride nearby.

Photo shows the original board and map at the Milwaukee/Wood/Wolcott station, which has since moved. The station on this map marked at Marshfield/North was moved to Wood/North this week. 

There are many opportunities for the map to change because they will have to be updated when stations are moved, for both the moved station and the handful of station boards that include the moved station. At least four boards needed to be updated when the station at Milwaukee/Wood/Wolcott moved from Milwaukee Avenue (next to Walgreens) to Wood Street (across from the Beachwood). The maps for Citibike in New York City don’t share these design flaws.

The Citibike station boards and maps were designed by Pentagram, a well-known design firm, with whom the city has a longstanding relationship, designing the new wayfinding signs for neighborhoods, the “LOOK” anti-dooring decal for taxi windows, and the bus station maps. One of the key differences between the Citibike and Divvy maps is the text label size, the symbol label size, and the presence of building outlines (that other huge group of things that defines a city, contrasting the roads-only view on the Divvy map).

A close-up view of a Citibike map. Photo by Oran Viriyincy. 

N.B. More trips are currently taken by tourists and people with 24-hour memberships than people with annual memberships. I question the bikeway symbology and suggest that the streets have three symbols: one representing a bike lane (of any kind), one representing sharrows (because they are legally different from bike lanes) and one representing a street with no marked bikeways. The current bikeway symbology may not be understandable by many visitors (or even understood by locals because of differing definitions) and show a jumble of green hues whose meanings are not clear or even useful. It’s not currently possible to take a route on a bicycle that uses only protected bike lanes, or uses protected bike lanes and buffered bike lanes, so the utility of this map as a route building tool is weak. One wastes their time looking at this map in the attempt to construct a route which uses the darkest green-hued streets.

I also recommend that the board and map designers give Divvy CycleFinder app messaging greater prominence. I believe that a majority of users will be searching app stores for appropriate apps. When you search for Divvy, you’ll find eight apps, including my own Chicago Bike Guide.

Updated 22:43 to clarify my critique and make more specific suggestions for changes. 

Daley Plaza is the “realest” public space in Chicago

July 17, 2013 / / 18 Comments

People in Daley Plaza from Steven Vance on Vimeo.

I find that Daley Plaza is Chicago’s “realest” public space in the city. Real in the tradition of public spaces in cities around the world where history is made in the form of speeches and protests and where people are not afraid to occupy the space to relax, be idle, chat, and eat. Also real in that the legally space is owned by the city, and by extension its citizens, but never its corporations. Real in that commercial interests for that space are maintained. Real in that people have adopted the space as a natural, close, and unblocked meeting point.

Where Daley Plaza isn’t a real public space is that it is surrounded by roaring machines on three sides (the fourth doesn’t function as part of the plaza). It becomes less peaceful because of the metal boxes hurtling through space at every edge and vertex of the granite.

Millennium Park fails as a public space because it has rules. Because private security enforces these rules and bothers guests for the most normal of activities. The space is managed by contract from the city to a corporation. It has hours of use. You surely can’t protest, let alone ride a bike. Half of it was paid for by the names that adorn its features.

In Millennium Park, and many other corporate “plazas”, you can be told to leave.

Panorama of Daley Plaza during Critical Mass in March 2013. 

It would be disingenuous of me to only compare Millennium Park as an example of real public space in Chicago. It’s the extreme opposite of Daley Plaza in the spectrum of public spaces here. Grant Park is closer to Daley Plaza, but lacks the closeness, the tight feeling that you are in a community of other humans. There are smaller spaces that would be in the same vein as Daley Plaza, like Giddings Plaza in Lincoln Square, and Federal Plaza just down the street at Adams. There are plenty of smaller examples, like the sidewalks and tiny plazas at Blue Island, Loomis, and 18th Street.

Daley Plaza’s water fountain near the southwest corner does a good job of masking the rumbling automobile engines and tires rubbing on the pavement. It provides stimulation for other senses, including vision (the water seems infinite!) and tactile perception (the water has a temperature and a texture against the skin).

I wrote this on June 18, 2013. I have a tendency to draft articles and then not publish for a long time. I have a draft about Berlin, Germany, from September 2012. 

Updating street life on Milwaukee Avenue

May 19, 2013 / / 16 Comments

Photo of the new on-street bike parking corral at Revolution Brewing (2323 N Milwaukee Avenue) in Logan Square, less than 10 hours after being installed. 

First, Revolution Brewing now has 20 (or more) new bike parking spaces in what used to hold about two cars. Kudos to that awesome restaurant and brewery for working through the arduous process with the Chicago Department of Transportation and Alderman Moreno (who likely helped with the transfer of the metered car parking spaces). CDOT’s Scott Kubly admitted to having a bad process for businesses who want to install their own bike parking.

Wicker Park-Bucktown SSA had issues after the first round of bike racks we* installed in 2011. We donated the bike racks to the city for them to install at mutually agreeable locations at which they marked the spot for the contractor. We wanted to repeat the process in 2012 and bought the racks but they couldn’t be installed because CDOT, accepting the racks as donations in 2011 said that that wasn’t the right process and couldn’t do it again. So they had to figure out a new process. The racks were manufactured and delivered in 2012 to CDOT but weren’t installed until April 2013. Before the fix came in April 2013, we were going to have to go through the most basic process of buying a permit for each one (for $50) and then pay to have them installed ourselves.

The fix was great for the SSA, and I’m glad CDOT was able to make it happen: they got IDOT to amend the existing bike parking contract to allow the contractor to install non-city-paid-for bike racks. (This was the issue for the 2011 racks.)

Second, I’m proposing that private automobile traffic be banned on Milwaukee Avenue from Paulina Avenue to Damen Avenue. It would be better for the residents, and the businesses, and would encourage more cycling in the neighborhood, as well as surrounding neighborhoods having residents who would bike on Milwaukee Avenue if it was safer (there’s a big dooring and general crash issue). I reference the single, car-free block on Nørrebrogade in Nørrebro, Copenhagen, Denmark. One single block (plus bikeway and pedestrian-way improvements on the other blocks) and car traffic goes down but bus and bike traffic go up.

What Milwaukee Avenue looks like every afternoon. 

What Milwaukee Avenue could look like every afternoon. 

* I volunteer on the transportation committee, since about May 2011.

Talking about a pedestrian street for Peoria Street on Vocalo

March 1, 2013 / / 2 Comments

Click on the rendering to enlarge and learn about the main features. 

Ryan Lakes and I took our Peoria Street pedestrian street proposal to the masses by speaking to Molly Adams and Brian Babylon on Tuesday morning’s Morning AMp show on Vocalo, FM89.5

Listen (or download) to the 15 minute interview on SoundCloud. 

What is the Peoria Street pedestrian street?

We propose creating a gateway connection between the University of Illinois at Chicago’s east campus and the West Loop neighborhood over the Peoria Street bridge by nearly eliminating car traffic, completely eliminating parking, removing curbs, and adding amenities to make this a place to go to instead of through.

The Peoria Street bridge over I-290/Eisenhower expressway, between Van Buren and Harrison Streets, was closed to car traffic in 1965 when a new entrance for the CTA station opened. This entrance of the UIC-Halsted Blue Line station is by far the most used access point to the busy station, as it’s the closest to campus buildings. In fact, according to a CTA letter to IDOT, “weekday passenger volumes at this station entrance exceed 11 of the other 12 total station passenger volumes at the other stops on the Forest Park Blue Line branch”.

The UIC Campus Master Plan of 2010 calls for creating a gateway at this place, and the Illinois Department of Transportation is proposing to rebuild this bridge as part of its Circle Interchange project. The bridge should rebuilt to accommodate a pedestrian street. However, rebuilding isn’t necessary and our proposal can be implemented in situ.

Ryan Lakes with Vocalo producer and cohost Molly Adams at the Vocalo studio in the WBEZ studio. 

Updated March 20 to bring the chronology of events up-to-date. 

Destination streets are rarely the best places to bike

January 29, 2013 / / 22 Comments

This family took to riding on the sidewalk of Division Street instead of in the bike lane. They’re riding the stylish workhorse WorkCycles Fr8. Once I saw them riding the blue one, I had to get a different color. 

My friend Calvin Brown, a circumstantial urban planner, is always giving me Jane Jacobs-style observations about how citizens use their cities.

“Destination streets are the ones I avoid biking on because there’s so much car traffic there. Traffic must be balanced between streets that are good for biking and ones that aren’t currently good.”

In other words, because it’s a destination street (a place where there are a lot of retail outlets, venues, points of interest) it induces a lot of car traffic. Lots of car traffic discourages people from riding bikes, and makes it difficult for those who already are.

To me, a great example of this is Division Street. There’s a bike lane there from Ashland to California Avenues, and has tons (tons!) of restaurants and some night clubs. Yet that causes a lot of taxi traffic, people driving their own cars, looking for parking, jutting into the bike lane to see why traffic is going slow or backed up (um, because there are ton of cars!), and valet and delivery drivers blocking the bike lane.

It’s exactly this traffic, though, that keeps these places vibrant, desirable, and healthy (from an economic standpoint). The solution for bicycling is easy: swap the car parking with the bike lane so that bicycling isn’t affected by a majority of the aforementioned traffic maneuvers.

Calvin’s “destination streets” examples were Grand Avenue and Chicago Avenue. Neither has bike lanes, and both have 2 travel lanes in each direction. Grand has destinations from Racine Avenue to Ashland Avenue and Chicago has destinations from Ada Street to Western Avenue. I’d wager that if you narrowed those roadways by installing a protected bike lane you’d get slower traffic and higher business receipts.

Chicago Avenue at Hoyne Avenue is a particularly stupid part of Chicago Avenue: The Chicago Department of Transportation installed a pedestrian refuge island here. After several years and at least 4 replaced signs due to collisions of automobiles with it, the design hasn’t been modified. The island in and of itself did not change the speed of those who drive here, as the roadway’s width remained static.